When was the last time someone surprised you by doing far more than you expected? At Mandurah GWM, that's our definition of great customer service. We work extremely hard to deliver on that promise every day. You'll find it is a welcome change from other dealerships. Because we love what we do, we’re passionate about making sure that Mandurah GWM offers what our customers want most. Surprisingly, a new car isn't always at the top of the list. So what is? Trust. Integrity. Expertise. Not to mention that intangible good feeling about the people you do business with.
That's why, when you visit our dealership, there are four things you can always count on:
- Being treated with the utmost fairness, honesty and respect
- Friendly, well-trained employees who take a genuine interest in your needs
- Sales, service and parts departments that use the newest technology for your benefit
- Having a reliable, rock-solid family-owned business serving you for over 25 Years.
More about us: As a family business, Lou Van Daele opened Mandurah Holden in October 1993, with a total of 5 staff. In April 2019 Lou's son Shane, purchased the business from him and now run's the dealership with his wife Sherron. Shane has worked in the family business for almost 20 years and was proud to be able to keep the business in the Van Daele family. In October 2019 Shane proudly added the HAVAL franchise to the family business. Mandurah GWM continues to be a business where you can deal directly with the owner of the business!
Mandurah GWM is located in the same showroom as Mandurah Holden which was acquired in early 2006 this allowed better access for our customers, including more customer parking and larger new and used vehicle display areas. In September 2012 we started construction of our new state of the art showroom and workshop facility. We moved into these new premises in July 2013. With our grand opening in October 2013. This momentous occasion also coincided with our 20th birthday. Whilst the business has grown since its opening in 1993 our family business has retained its focus to achieve 100% customer satisfaction.
Our new showrooms and workshop facilities have allowed us to have a larger number of New and Used cars on display as well as more convenient parking for both sales and service. Our customer waiting area is still a great place to sit and relax while your car is being serviced with a TV, Kids Toys, Free Wifi and refreshments always available.
"At Mandurah GWM we offer the service you expect from a family owned company and our
company wide focus is 100% customer satisfaction this continued focus has allowed us to create
long term relationships. If you have any questions about Mandurah GWM, or anything you wish to
discuss please feel free to contact myself Shane Van Daele directly on 0438778665. Anyone can
obtain your business our policy is to retain your business, sales and service."
- Shane Van Daele